WhatsApp & Vernacular Voice Agents
Akshora AI Labs builds autonomous WhatsApp chat and voice agents that talk to customers in Hindi, Hinglish, English and regional Indian dialects. The agents take catalog orders, handle bookings and run customer KYC, using LiveKit for low-latency voice, Whisper for speech-to-text and the Meta Cloud API for WhatsApp, with CRM webhooks for follow-through.
What's included
- Catalog ordering, booking and customer KYC conversations
- Hindi, Hinglish, English and regional dialect support
- Low-latency voice pipelines built on LiveKit and Whisper speech-to-text
- WhatsApp delivery through the Meta Cloud API
- Automated CRM webhook triggers
Common questions
Which languages can the WhatsApp voice agent understand?
Akshora AI Labs benchmarks its agents on Hindi, Hinglish and English, and the voice pipeline is designed for regional Indian dialects. Speech recognition uses Whisper, and accuracy is checked against sample conversations from your own customers during discovery.
Can the agent connect to our CRM?
Yes. The prototype triggers automated CRM webhooks from conversations, and agents are packaged as Dockerized FastAPI microservices with health checks and telemetry webhooks, so they can plug into the systems you already use.
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