Skip to content

AI Chatbots & Virtual Assistants

We build custom LLM-powered chatbots and virtual assistants that handle customer support, internal IT queries, and sales qualification. These aren't generic rule-based bots; they leverage advanced RAG (Retrieval-Augmented Generation) to answer questions directly from your company's knowledge base, documentation, and product catalogs.

What's included

  • Custom LLM fine-tuning and prompt engineering for brand voice
  • RAG integration with your internal knowledge base (Notion, Confluence, Zendesk)
  • Omnichannel deployment (Website, Slack, Microsoft Teams, Mobile Apps)
  • Advanced fallback routing to human agents when needed
  • Comprehensive conversation analytics and hallucination monitoring

Common questions

How do you prevent the AI chatbot from making things up (hallucinating)?

We strictly ground the AI using Retrieval-Augmented Generation (RAG). The bot is programmed to only answer based on the specific documents you provide, and gracefully say 'I don't know' or route to a human if the answer isn't in the knowledge base.

Can the chatbot integrate with our existing live chat software?

Yes, we can build custom integrations for Zendesk, Intercom, HubSpot, and other major CRM/Helpdesk platforms to ensure a seamless handover to human agents.

Common use cases

Concrete situations this service is actually built for.

  • 24/7 Customer Support Deflection

    An e-commerce brand deploys a web-based AI assistant to instantly answer order tracking, return policy, and sizing questions, reducing human ticket volume by 40%.

  • Internal IT and HR Helpdesk

    An enterprise integrates a Slack bot that allows employees to instantly query the employee handbook, request time off, or troubleshoot IT issues.

  • Sales Qualification Bot

    A B2B SaaS company uses an AI chatbot to engage website visitors, ask qualifying questions, and book meetings directly into sales reps' calendars.

One team, the whole stack

We handle the entire lifecycle: integrating with your data sources, engineering the conversational flows, and building the custom frontend chat interface.

Frontend & Web

  • Next.js 14
  • React
  • TypeScript
  • JavaScript
  • Tailwind CSS

Backend & APIs

  • Node.js
  • Python
  • FastAPI
  • Express.js

Mobile App Development

  • React Native
  • Flutter
  • Dart
  • Expo

AI & Machine Learning

  • PyTorch
  • TensorFlow
  • OpenCV
  • TensorRT
  • LlamaIndex
  • LangChain

Databases & Vector

  • PostgreSQL
  • MongoDB
  • Redis
  • Qdrant
  • Elasticsearch

Cloud & DevOps

  • Docker
  • Kubernetes
  • AWS
  • Google Cloud
  • GitHub Actions CI/CD
  • Nginx

Is this you?

  • Are your support agents answering the same five questions every day?
  • Do you want a chatbot that actually understands context instead of just matching keywords?
  • Need a secure internal AI assistant that employees can ask HR or IT questions?

We build AI chatbots that actually work. By grounding advanced language models in your own data, we deliver virtual assistants that provide accurate, instant answers without hallucinating.

Other services