CRM Development
WhatsApp-Native Custom CRM Development for Indian Sales Teams
Most Indian customers reply on WhatsApp, not email. We build custom CRMs where WhatsApp is the core channel — leads land automatically, follow-ups are scheduled, and managers see every conversation and deal stage without chasing the team.
- DPIIT Recognized Startup
- MSME Registered
- 18% GST Input Credit
- 7–14 Day Delivery Sprint
What you get
- Leads from WhatsApp, website forms, Meta ads and IndiaMART in one pipeline
- Automated WhatsApp follow-ups and reminders using approved templates
- Shared team inbox with lead assignment and response-time tracking
- Custom deal stages, quotations and payment links
- Reports on conversion, salesperson performance and lead source ROI
Modules we build
Lead Capture
Auto-import leads from WhatsApp Business API, forms, ads and marketplaces.
Shared Inbox
Multi-agent WhatsApp inbox with assignment rules and internal notes.
Pipeline
Kanban deal stages tailored to your sales cycle.
Automation
Drip sequences, reminders and AI-assisted reply suggestions.
Quotes & Payments
Generate quotations and send UPI/payment links from the chat.
Analytics
Source-wise conversion, follow-up gaps and team leaderboards.
Akshora Sprints vs Traditional Agencies
Ship working software in 7–14 days instead of waiting months for a big-bang launch.
| Factor | Akshora AI Labs | Traditional Agency |
|---|---|---|
| First working release | 7–14 day sprint | 3–6 months |
| Who you talk to | The engineers building it | Account managers |
| Progress visibility | Live demo every sprint | Status reports |
| Code & IP ownership | 100% client code & model weights custody | Often licensed / locked |
| Hosting & security | Private VPC or on-prem | Vendor-controlled / shared hosting |
| AI & automation | Native edge CV, WhatsApp agents, document AI | Add-on, extra cost |
| Change requests | Reprioritised next sprint | Change-order paperwork |
| Recognition & billing | DPIIT & MSME recognized · GST invoice (18% ITC) | Varies by vendor |
30-Second Estimate
Pick your project and get an indicative budget and timeline.
CRM Software Development FAQs
Can the CRM send WhatsApp messages automatically?
Yes. We integrate the official WhatsApp Business API, so the CRM can send approved template messages, reminders and follow-ups automatically while staying within Meta's policies.
Can you migrate data from our current CRM or Excel sheets?
Yes. We import existing leads, contacts and deal history from spreadsheets or most CRMs during the first sprint.
How is a custom CRM different from Zoho or HubSpot?
A custom CRM is built around your exact sales process and WhatsApp-first communication, with no per-seat pricing. It can also connect directly to your ERP, billing or inventory systems.